Collection enquiry

Our Pikes Lane and George Street retail outlets are open Monday to Friday 09.00 am - 4.30 pm and Saturday 10.00 am - 4.00 pm

Certain restrictions remain in place regarding collections and deliveries. While we are advised to not fully enter properties, it is up to the discretion of the delivery/collection teams when they visit.

Ideally, your donated items to be collected should be near a suitable access point, in a garage or outhouse. If you are able to deliver your donations these can be taken to our Pikes Lane warehouse during our standard opening hours. All donations are subject to acceptance when seen. Thank you for your co-operation and support.

Instructions requesting photos of your items will be given via Email on completion of the form after you 'Send Message' .

Please note: if you do not receive an automated Email response to your submission, your form has not been received.

DUE TO THE NUMBER OF ENQUIRIES THERE MAY BE SOME DELAY BEFORE WE CAN SCHEDULE YOUR COLLECTION. IF YOU ARE ABLE TO DELIVER YOUR DONATION PLEASE COMPLETE THE FORM CHECKING THE APPROPRIATE BOX BELOW TO MAKE AN ENQUIRY OR BOOK AN APPOINTMENT.

If you are a UK Tax payer (Income Tax and/or Capital Gains Tax only; not VAT and Council Tax) you can agree to register for the HM Revenue and Customs (HMRC) Gift Aid Scheme. This will help the Project to claim an additional 25p in the £1 from the Tax Office from the sale by the Project of your donated furniture and household items or for any supplementary monetary donations you make.

There is no cost to you; it simply needs your agreement confirming you have paid, or will pay, an amount of Income Tax and/or Capital Gains Tax for the current tax year (6th April to 5th April) that is at least equal to the amount of tax that all Charities and Community Amateur Sports Club to which you donate will reclaim on your gifts for the current tax year.

Please see our Gift Aid Page for more Information.

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